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Melanie

Melanie Anderson

manderson@dufresne.ca

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Melanie articles

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Product Availability

Published July 9th, 2024 by Melanie Anderson

This article describes how to check on the availability of a product. How to Check the Availability of a Product Always check the following:    Step 1 – Customer  Credit Holds   Order Type   Step 2 – Merchandise  Product Status Codes   Advanced Line Item Display    Step 3 – Fulfillment  Total Fulfillments    Date and ATC Date   Contact Status Codes

9 min

Ready to Assemble Product

Published July 9th, 2024 by Melanie Anderson

This article describes what to do when the product is ready to be assembled What to do when Product is Ready to be Assembled Identifying an RTA Product  In Storis the Product/SKU will have the word Unassembled.  When you see this you know it is an RTA product.       Customer Upset that product is not assembled  First review the date the order was pl

1 min

Replace an Inside/Outside Arm

Published May 29th, 2024 by Melanie Anderson

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117 Views 1 min

Scratch on Casegood

Published May 29th, 2024 by Melanie Anderson

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108 Views 1 min

Recreate a Part

Published May 29th, 2024 by Melanie Anderson

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127 Views 1 min

Replace an Inside / Outside Back

Published May 29th, 2024 by Melanie Anderson

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122 Views 1 min

Self Install Legs

Published May 29th, 2024 by Melanie Anderson

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108 Views 1 min

Part Creation

Published May 29th, 2024 by Melanie Anderson

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116 Views 1 min

How do I check my missed calls and voicemails?

Published July 13th, 2023 by Melanie Anderson

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214 Views 1 min

Spot Cleaner

Published May 29th, 2024 by Melanie Anderson

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109 Views 1 min

Refinish a Wood Surface

Published May 29th, 2024 by Melanie Anderson

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113 Views 1 min

Adjust a Euro Hinge

Published May 29th, 2024 by Melanie Anderson

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116 Views 1 min

Frame Repair

Published May 29th, 2024 by Melanie Anderson

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129 Views 1 min

Level a Chair

Published May 29th, 2024 by Melanie Anderson

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112 Views 1 min

Use a fabric shaver

Published May 29th, 2024 by Melanie Anderson

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118 Views 1 min

Ozone Generator

Published May 29th, 2024 by Melanie Anderson

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112 Views 1 min

Recreate a Broken Part

Published May 29th, 2024 by Melanie Anderson

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111 Views 1 min

How do I dial a telephone number?

Published September 4th, 2023 by Melanie Anderson

This article describes how to make an outgoing call via our AT&T Office@Hand soft phones. How do I dial a telephone number? Click the Phone icon. The New Call screen displays. Using your mouse, do one of the following: Click the numbers on the dial pad, including area code. Place your cursor in the Enter a Name or Number field. Then, using your

212 Views 1 min

How do I accept a call via AT&T Office@Hand?

Published July 13th, 2023 by Melanie Anderson

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240 Views 1 min
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